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New Reviewer

File a complaint and a lawsuit

RimTyme - File a complaint and a lawsuit
RimTyme - File a complaint and a lawsuit
RimTyme - File a complaint and a lawsuit
RimTyme - File a complaint and a lawsuit
RimTyme - File a complaint and a lawsuit
RimTyme - File a complaint and a lawsuit
The technician improperly installed my wheels. They installed them without strut players/spacers which was causing my tires to rub against the struts. I'll asked them several times to resolve the issue, and they always put it off. The result of their negligence cause my car to burn to a complete lost. Seeking legal action against them.no
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Featured
ID
#4528653 Review #4528653 is a subjective opinion of poster.
Location
Columbia, South Carolina
Cons
  • Dont thoroughly inspect their work
Loss
$1800
Preferred solution
Lawsuit for lost of property, lost wages, and pain and suffering

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Verified Reviewer
New Reviewer

They stole money from my account

Original review updated by user Apr 27, 2023
An employee from rimtyme took it upon themselves to use my card to draft money out. I never gave anyone authority to use my card nor did I enroll in autopay. I have the contract and it doesnt state any such thing. Now Im asking for the money back and they tell me that they cant process a refund and they wont give me any names as to who withdrew the money without authorization. This is a horrible company

User's recommendation: Do not go here.

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ID
#4548382 Review #4548382 is a subjective opinion of poster.
Loss
$472
Preferred solution
Full refund
New Reviewer

Their negligence resulted in the lost of my vehicle

They knowingly put my life at risk. They didn't deny any fault at all. They need to be sued. I'm searching for their corporate office number.on
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ID
#4528668 Review #4528668 is a subjective opinion of poster.
Location
Raleigh, North Carolina
New Reviewer

Bad rim tech

RimTyme - Bad rim tech
RimTyme - Bad rim tech
I paid my rims off when they were Rotating my tires and supposed to get a nail out of the other one I get my rims back and they were scratched on the face and where they took the wheel weights off to rebalance them and they said the nail didnt go through so they pulled it out and they never pulled it out. And they put paint on the rim to hide it.
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ID
#4499897 Review #4499897 is a subjective opinion of poster.
Cons
  • Good customer service
Preferred solution
The rim replaced
New Reviewer

Need to talk to someone in the corporate office

First of all I'm confined to a wheelchair I went to rimtyme on airline I purchased a adapter for $80 and when I installed it the part didn't fit properly and would've caused my wheel to Falk off if driven on it. I returned the part the very next day and was told by the employee who sold it to me and a manager that they couldn't refund my money that I was stuck with it and i don't think that's fair to me because I wasn't able to use the part it was still new . I wasn't told when i purchased the part that it was nonrefundable. I wasn't given a receipt and was not aware of any nonrefundable policy. Now I'm stuck with this part and they keeps my money
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ID
#4446968 Review #4446968 is a subjective opinion of poster.
Location
Metairie, Louisiana
Loss
$80
Preferred solution
Full refund
New Reviewer

I want to know how my rims cost more than what I paid for them

I have gotten some more rims from them for $2500 dollars I put down $300 dollars I been paying like between $190-$200 dollars sice September and they say I owe $2900
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ID
#4331991 Review #4331991 is a subjective opinion of poster.
New Reviewer

About my account

I started an account with one pair of rims that was damaged and causing problems to my car I came back after paying on them for a month switched over to another pair which also they did not put on right and were loose and I almost lost a wheel on the highway and had to get it fixed well I pay my bill on time and now my 90 days is up well the original cost of the rims is $2,500 plus tax I was $1,300 invested in the rims I didn't meet the deadline of the 90 days so now I'm being charged $5,000 and 45% of $5,000 and is not been given any other options I called with questions concerning my account because I make my payments on time every week well some guy named Justin seems to not have customer service skills so I would prefer to talk to somebody professional thank you
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ID
#4312486 Review #4312486 is a subjective opinion of poster.
Location
Louisville, Kentucky
Preferred solution
Price reduction
New Reviewer

Problem with general manager

The general manager is running my card without my consent and being rude when questioning him about it. I asked for corporate number and wouldn't even give it to me
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ID
#4250616 Review #4250616 is a subjective opinion of poster.
Preferred solution
Someone to speak with me and the general manager together face to face
New Reviewer

Service at location in lithia springs

The guys that work at this location sold me a set of tires and rims that has caused me nothing but a headache. After they put on the tires and rims an electronic park brake fault light came on in the car. I questioned the guys about this light because this light was not on prior to this. They told me to drive the car for a couple of hours and it should go off. I drove it for 2 days and the light still on. I asked for better tires and they said no. I was told by the shop that balanced my tires that the tires sold to me were cheap that's why the car shakes. At this point I want my money back and the electronic park brake light fixed. I will never come to this establishment and I would not recommend this business to anyone. User's recommendation: Do not do business with this location.
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ID
#4136810 Review #4136810 is a subjective opinion of poster.
Location
Lithia Springs, Georgia
Cons
  • Unprofessional
Loss
$50
Preferred solution
I want my car to be the way it was when I brought it there and a full reund

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Verified Reviewer
New Reviewer

Yes about four tires from Rim time in Chattanooga took them back three and a half months ago supposed to get a replacement it's been three and a half months they they still have my tires Manning the m

Left four tires with Factory defect with Rim Time in Chattanooga three and a half months ago cannot get anything out of the manager Manning has promised me four tires to go on my vehicle until they get the problems resolved he has hung up on me twice not management material in my opinion my car has been sitting on blocks for three and a half months waiting on replacement tires they told me today that they had two but they was at the ADT location and he would have them picked up right before he hung up on me I need answers I need my tires they've cost a lot of money

User's recommendation: Absolutely not.

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ID
#3901175 Review #3901175 is a subjective opinion of poster.
Cons
  • Manager manning
Loss
$110000
Preferred solution
My four tires

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They don’t stand by there Warranty